（＊Required fields）

Subject *

Order Number (Checkout Number)

[Last Name] *

[First Name] *

Country *

Email *

※Email addresses containing ".@" (a dot before @) or "…" (two consecutive dots) cannot be used.

Inquiry Details *

⚠ ATTENTION

Regarding size exchanges for the BrainSleep Pillow, please first return your current pillow to the address below via cash-on-delivery (COD). Once we confirm receipt, we will ship the replacement pillow to you.

※ The return shipping cost will be covered by us (COD), so there is no charge to you. ※ Please note that there will be a period during which you will not have access to your pillow — from the time you return it until the replacement arrives. ※ Please keep your pillow cover and continue using it. If the pillow cover is returned together with the pillow, we will be unable to return it, so please be aware of this.

I agree to the exchange terms and conditions stated above.

We sincerely apologize, but our pillow size exchange service is currently available to customers in Taiwan only. The country/region you have selected is not eligible for this service at this time. We are working toward expanding our services in the future, and we appreciate your continued support of BrainSleep.

Gender *

Age *

Height *

Body Type *

Preferred Pillow Height *

Preferred Sleeping Position *

Duration of Use (days) *

Order Number (Checkout Number) *

Purchased Size *

Desired Exchange Size *

Address (only if different from delivery address)

📧 ⚠ Important Notice

Thank you for submitting your information.
We will send the return shipping address to you via email. Please check your inbox.

Thank you for contacting us!

We appreciate you reaching out to us.

Our team will be in touch with you shortly!

Have a wonderful day!

Thank you for contacting us!

We appreciate you reaching out to us.

Our team will be in touch with you shortly!

Have a wonderful day!

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